Return & Refund Policy
Return & Refund Policy at Fancydials:
1. Overview
At Fancydials, customer satisfaction is our priority. We offer a 30-day return policy for unworn and unused items.
2. Eligibility
To be eligible for a return, products must be in their original condition, including packaging and tags.
3. Process
Customers should contact our support team to initiate a return. Return shipping costs are the customer’s responsibility.
4. Refund Method
Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
5. Non-returnable Items
Items marked as final sale or customized watches are not eligible for return or exchange.
6. Exchanges
We only replace items if they are defective or damaged. To exchange it for the same item, contact us directly.
7. Restocking Fee
A restocking fee may apply to returned items, deducted from the total refund amount.
8. Defective or Damaged Items
If a watch arrives defective or damaged, contact us immediately with photos for a full replacement or refund.
.9 Return Shipping
Customers are responsible for return shipping unless the product is defective.
10. Partial Refunds
If a product is received damaged, please report it within 48 hours of delivery for a full refund or exchange.
11. Contact for Returns
Reach out to our support team at support@fancydials.com for return instructions. or visit Contact page.